![]() Salvation Army's leadership continues to adjust to these adverse conditions. And pedestrian traffic in foot-traffic-heavy retail areas has waned as consumers increased their use of online delivery services. Consumers have been carrying less currency, making spontaneous contributions more difficult. Its signature Red Kettle Campaign has faced headwinds as volunteers have been harder to findĪnd even paid bell ringers haven't filled all of the staffing needs. ![]() Labor shortages had an impact on the Salvation Army's public support beyond its stores. "We're on an upward climb for our thrift store traffic and for our in-kind to the thrift stores," Bannon said. When the stores reopened they did so with substantially more desirable inventory. On the plus side, operational stores received a substantial boost in material contributed as consumers who were sheltering in space cleaned out closets. The stores that were open to the public limited the number of shoppers within them as part of social distancing practices. Labor shortages also forced closures, whether due to coronavirus cautions or other circumstances. As Bannon noted, the closings were due to consolidating local efforts or expense reductions. Salvation Army thrift stores operating, from 1,116 to 987 between 20. The dip came as the pandemic forced a drop in the number of In contrast, public support, the organization's most significant source of funding, slipped from $2.37 billion to $2.34 billion. Government funding, which included boosts from the federal Emergency Rental Assistance Program, jumped from $459 million to $589.7 million, but because of the boom in investment income dipped from 11% to 10.2% of total revenue makeup. That growth increased the role investments played in the Salvation Army's total revenue picture from 14% to 36.3%. Investments skyrocketed from $559 million during fiscal year 2021 to $2.11 billion. ![]() The organization's fortunes were boosted by the stock market. Demands from increasingly severe natural disasters and other contingencies also took their toll on the Salvation Army's humanitarian works capacities. The increased support came at a time when the need for the Salvation Army's services increased dramatically, COVID upended operations, creating a boom in aid under-and unemployment, restricting and in some cases shuttering-the organization's retail operations and creating the need for increased floor space in its shelters to reduce COVID infection rates. "Those two fiscal years were the first and second largest in our history when you look at just first quarter income ," National Community Relations and Development Secretary Dale Bannon said. 4, $4.4 billion) has made that argument during its past two years. If ever there needed to be a justification for multiple revenue sources, the Salvation Army (No. The Salvation Army Among Nation’s Top 5 Favorite Charities–Forbes and The Nonprofit Times
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